We are currently seeking a Guest Relations Coordinator (MUST speak
Chinese AND English!) for our Dive and Watersports centre on a luxury resort
approx. 30 minutes from Male.
Please not we ARE NOT a resort/hotel, we are a Dive and Watersports
company.
Reporting to the Dive & Watersports Manager, you will be
responsible for:
- Accurately conveying information to guests of the dive and watersports facilities and services
- Arranging and attending guest activities and excursions
- Fulfilling the guest special requests
- Attending and solving any guest issues or complaints
- Actively seeking out guest feedback and anticipating guest needs
- Assisting Base Manager with planning and scheduling excursions and boat movements
- Manning the Dive and Watersports centre
- Providing sales assistance for dive and watersports equipment
Qualifications/Experience:
- Previous experience in similar position within a resort, or other customer service based position
- High level of written and spoken English and Chinese (Cantonese or Mandarin)
- Hotel school graduates and / or experience in a similar position
- Outgoing personality who fosters customer relation
- Computer literate
- Experience in working in a multicultural team
- Flexible working hours, hands on, patient, punctual and highly service oriented
- Outgoing and social personality
- Strong desire to provide memorable guest experiences by exceeding expectations
- Additional languages would be an advantage, Japanese or Korean will be highly regarded.
If you believe the above fits your skills, character and personality,
then please send your resume with a recent picture of yourself and contact
information for two referees to info@silversands.com.mv
If you are unable to speak and read the requested languages please do
not apply.
Applications for other, unadvertised, positions will be deleted &
your email blocked.
