JOB OPPORTUNITIES AT Paradise Island Resort & Spa
We are looking for a candidate with passion and are committed to a
career in the hospitality industry. If you feel you can contribute to the
future success of Villa Hotels, we guarantee a working environment where you
can grow and develop and also feel a part of family.
We are looking for the following team member:
TRAINER
As a Trainer you are responsible for managing the hotel's training
function, including developing a complement of qualified departmental trainers,
establishes a hotel system for generating training data and evaluating results.
The Trainer position impacts on the skills, knowledge and attitudes of every
hotel employee and ensures the availability and use of effective resources. The
position also plays a leading role in promoting the desired work culture.
- Analyzing training
needs of the hotel in general and in individual departments, developing
strategies and including them in the Training Plan.
- Prepare, tailor and
facilitate all levels of training programs from new employee orientation,
customer service training, technical on the job skills based training,
supervisory skills training, management development training and health and
safety training.
- Maintain hotel
training records, statistics and training and development budgets and include
in a monthly training report.
- Analyzing company
statistics from Guest and Employee surveys, business financial results etc. to
measure success of training.
- Prepare and monitor
training programs for external management trainees, work experience students
and school trainees etc.
- Monitor departmental
responsibilities are being met with regard to their training standard operating
procedures and best practice.
- Provide input to
department managers prior to annual performance and development reviews of
their teams.
- Demonstrates an
awareness of health & safety policies and procedures and includes where
relevant in training courses.
- To manage the
organization’s training provision, including identification of training needs
and the development and delivery of training courses and workshops.
- To develop the
organization’s training function and to ensure that training provided supports
the aims and objectives of the organization and service teams.
- Planning and
organizing Employee Relations Activities.
- Managing
Departmental Trainers Team.
- Training Needs
Analysis.
Qualifications
- Bachelor’s degree in
Training and Development or other related specialization
- Post-graduate
qualification desirable (MSc/MBA/HRM)
- Minimum of 5 years’
experience in a hospitality/hotel trainings.
- Sound knowledge of
latest training methods.
- Ability to plan,
organize and evaluate training programs.
- Excellent written
and spoken English.
- Recent/current
local/International work experience an advantage
- Warm and friendly.
- Good Listener and
Observer.
- High level of
personal confidence with public speaking.
- Open in giving and
receiving constructive criticism
- Highly motivated,
enthusiastic and mature
- Ability to do
in-depth analysis of a problem
- Good knowledge about
computers especially Word, Excel, PowerPoint
If you are interested to join our winning team, please send your detail
CV with a recent photo, a Copies of both academic & experience certificates
and a Copy of ID Card Copy of valid Passport to:
HUMAN RESOURCES DEPARTMENT
PARADISE ISLAND RESORT & SPA
NORTH MALE’ ATOLL.,
Tel: +960 664 5256
Fax: +960 664 5259
EMAIL: hr@paradise-island.com.mv